Refund Policy
Effective: 7 September 2026
This policy explains the voluntary refund process for paid Money Momentum digital products. It does not limit any consumer rights that apply under the law governing your purchase.
14-day refund window
- You may request a refund within 14 calendar days of the purchase date.
- You do not need to complete a seven-day log or explain personal financial details to make a request.
- A refund applies to the specific order being refunded. Separately purchased products remain available unless they are also refunded.
How to request a refund
Email support@zodiup.com from the address used for purchase and include the order number shown on your receipt. We typically respond within 3 business days.
After the 14-day window
Requests received later are reviewed individually, including cases where a verified technical problem prevented access. This voluntary policy does not remove rights or remedies that the law gives you.
EU consumer right of withdrawal
Digital-content withdrawal rights can depend on when delivery begins and whether you expressly requested immediate delivery and acknowledged the applicable consequences. The checkout records your delivery choice. Nothing in this policy removes mandatory EU or national consumer protections.
How the money is returned
Approved refunds are issued through Stripe to the original payment method. Banks typically display the refund within 5 to 10 business days after it is issued. We cannot send a refund to a different card, account, or wallet.
Bundles and upgrades
A Core plus Quick Start purchase is one bundle order. Refunding that order removes access supplied by that order. A Command Center upgrade purchased separately is a separate order and can be requested separately within its own 14-day window. A refund never removes access supplied by another valid, unrefunded order.
Changes and contact
The version published at the time of your purchase applies to that order. Refund requests and questions: support@zodiup.com.